All sales are final. Due to the nature of our products and strict hygiene standards, we do not accept returns or offer refunds on one-time purchases once an order has been placed, except where required by applicable law.
We are not obligated to issue refunds for change of mind or compatibility issues. Please ensure you have reviewed the product specifications before purchasing.
If you receive a defective item, please contact our support team immediately at [email protected] for assistance. Verified defects covered under consumer protection laws will be addressed accordingly with a replacement or repair. Standard returns for non-defective items are not accepted.
Processing Time: Orders are processed within 1-3 business days.
Shipping Rates & Estimates:
International Orders: Customers are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.
We respect your privacy. Any personal information you provide including and similar to your name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or individuals outside of Silver Audio.
Secure Checkout: All payments are processed securely through industry-standard encryption. We do not store your credit card information on our servers.
PLEASE READ CAREFULLY:
No Warranties: Silver Audio provides this website and its products "as is" and "as available" without any representation or warranty, express, implied, or statutory. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability: In no event shall Silver Audio, its directors, officers, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the site or products sold. Our total liability to you for any claim arising out of or relating to these terms or our products shall not exceed the amount paid by you for the product.
Use of Products: You agree to use our products only for their intended purpose. Silver Audio is not responsible for any damage or injury resulting from misuse, modification, or improper handling of the products.
Indemnification: You agree to indemnify and hold Silver Audio harmless from any claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of the site or your violation of these Terms of Service.